Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing and using the Osda Guest House website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years old to use our site and services. By making a reservation, you represent that you meet this age requirement and that all information you provide is accurate.

3. Reservations & Booking

Reservations can be made via WhatsApp, phone, or through our website and are subject to availability. Confirmation of a booking constitutes a binding agreement between you and Osda Guest House.

4. Payment

All payments for reservations must be made in cash at the guest house unless otherwise agreed upon in advance. Rates are subject to change without prior notice, but confirmed bookings will be honoured at the quoted rate.

5. Cancellation Policy

Cancellations made at least 48 hours before the check-in date will receive a full refund (if prepayment was made). Cancellations within 48 hours may be subject to a charge equivalent to one night's stay. No-shows will be charged the full reservation amount.

6. Guest Conduct

Guests are expected to conduct themselves in a respectful manner. Osda Guest House reserves the right to refuse service or remove guests who engage in disruptive, illegal, or harmful behaviour.

7. Prohibited Activities

Using the premises for any unlawful purpose
Causing damage to property or furnishings
Disturbing other guests
Smoking in non-designated areas
Bringing pets without prior approval

8. Intellectual Property

All content on this website, including text, images, logos, and design, is owned by Osda Guest House or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, and revocable licence for personal, non-commercial use only.

9. Limitation of Liability

Osda Guest House shall not be liable for any loss, damage, or injury to guests or their property except where caused by our proven negligence. Guests are advised to secure valuables in the provided safe or at the front desk.

10. Governing Law & Dispute Resolution

These terms are governed by the laws of Ghana. Any disputes shall first be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration through the Ghana Arbitration Centre in Accra.

11. Contact

For questions regarding these terms, contact us at:

Email: osdahouse@gmail.com
Phone: +233 (0)24 511 3509
Address: Latebiokoshie, near Korle-Bu Hospital, Accra, Ghana